Business outcome
What should become faster, more transparent, cheaper or more reliable.
Consulting · Projects · Digitalisation
Technology is the means.
Business change is the goal.
I connect the business task, processes, data, team and contractors so that ERP, CRM, analytics or AI become part of a working management system.
Where projects lose results
The system is in place, yet manageability has not improved
Historical processes are automated without reconsidering their logic.
Business and IT interpret the goal, requirements and readiness criteria differently.
The project depends on the contractor, but there is no internal owner of the result.
Data diverges across systems, spreadsheets and departments.
The expected benefit is expressed in general terms and not verified after go-live.
Transformation logic
Do not start
with technology selection
Process and data
How work is done today and what information is needed to make decisions.
Target model
Roles, rules, control, integrations and acceptance criteria.
Technology and implementation
Solution selection, pilot, contractors, training and transition.
Role in the project
Manage the links
that are usually broken
Diagnosis
Objectives, processes, data, constraints and organisational readiness.
Design
Business requirements, process architecture, backlog and implementation plan.
Project office
Roles, decisions, budget, risks, contractors and cross-functional coordination.
Acceptance of benefit
Functional readiness, data quality, adoption and metrics.
Possible scope
Systems selected to the task
ERP and management accountingunified processes, resources, facts and plans
CRM and customer journeypipeline, commitments, interactions and sales
BI and monitoringindicators, deviations and management signals
AI and automationonly where there is data, a scenario and measurable benefit
Verified experience
From audit to go-live
Project office and CRM and 1C:Integrated Automation implementation in manufacturing; ERP TeamSystem, booking and digital channels in an Italian winemaking project; financial process optimisation; own e-commerce infrastructure and the applied multi-agent system Digi Anton.
Principle: I do not recommend a specific platform before understanding the task, and I do not present technical deployment as a business outcome. Team composition, timelines and budget are determined after diagnosis.
First step
Define the business task before choosing technology
In our first conversation we will agree the expected change, the result owner, the available data and the current stage of the project.
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